FAQ

Q. When will I receive my order?

It takes 3-14 business days for the item to be delivered depending on the item that you choose. If you have any questions Contact Us.

Q. What is your return policy?

All items can be returned and money back guarantee if the items purchased isn't damaged. PLEASE NOTE: We're not responsible for restrictions and fees due upon the return, and item must be returned within 14 days of delivery. For more information check out our refund policy.

Q. Can I change my order?

We start processing your order as soon as we get it, so we are unable to make any changes or modifications to any order after it has been placed and confirmed. Refer to our refund policy for more information.

Q. Why is my order shipping in multiple packages?

In order for us to get you your order as quick as possible, we frequently ship different items from different locations like our multiple distribution centers.

Q. Do you ship internationally?

Yes we ship to multiple countries, please visit our Contact Us page if you have any issues. Refer to our shipping policy for more information.

Q. What payment methods do O'Abstrak accept?

O'Abstrak.com accepts the following forms of payment: Visa, MasterCard, American Express, Apple Pay, JCB, Driver's Club, Discover, Paypal, Google Wallet, and O'Abstrak gift cards.

Q. How can I check the status of my order?

We know you can not wait to get your order, which is why we will be sure to notify you when your order ships via email.

Q. How do I return my order?

Returns and exchanges are accepted for all items ONLY if item is returned in same condition.

Q. How is my order secure?

We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner. For more information check out our privacy policy.
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